This Privacy Statement sets out the data protection practices carried out through the use of the Internet and any other electronic communications networks by WABCO and its associated companies, brands (WABCO all together, “ProVia”, “We” or “Us”) when interacting with customers, vendors, business partners and others. WABCO and ProVia teams recognizes the importance of maintaining the privacy of personal information collected through these means.

1. Data Collected

1.1 We collect personal information that you voluntarily provide by filling out and submitting online questionnaires concerning feedback on the website, requesting information on products or services, or seeking employment.

1.2 Where we collect personal information directly from you, we will inform you about the purposes of the collection, the types of non-Agent third parties to which we will disclose this data and, as appropriate and required, the choices and the means we offer you for limiting the use and disclosure of your personal information. Notice will be provided in clear and conspicuous language when you are first asked to provide personal information to WABCO and ProVia, or as soon as practicable thereafter, and in any event before WABCO and ProVia uses the data for a purpose other than that for which it was originally collected. By Agent we mean any third party that uses personal information provided by WABCO and ProVia to perform tasks on behalf of or at the instruction of ProVia.

2. Use of personal information

We process personal information collected via the ProVia website for the purposes of:

  • Dealing with your enquiries and requests
  • Recruitment
  • Providing you with information about products and services.

3. Information We Gather Automatically and How We Use It

3.1 We collect information automatically about your visits to the ProVia website. In particular, when you visit the ProVia website, your browser automatically sends us certain Internet-related information. We collect this information to better understand how visitors use the ProVia site, to identify problems with our servers, prepare aggregate demographic information and other information regarding the use of the ProVia site, and to improve the functions of the ProVia site.

3.2 When you visit our websites, our web servers use cookies which save details of your Internet Service Provider, the website that you are visiting from, the browser you are using, which operating system you are using, the websites belonging to us that you visit, as well as the date and duration of your visit. 

4. Data We Share

4.1 We will only disclose personal information to other companies within our group of companies, government bodies and law enforcement agencies, successors in title to our business and suppliers we engage to process data on our behalf. In these circumstances we will share your personal information for purposes such as our legitimate business purposes and to comply with legal obligations.

4.2 We do not sell or share any personal information with non-Agent third parties.

4.3 We will obtain assurances from our Agents that they will safeguard personal information consistently with this Privacy Statement. Where we have knowledge that an Agent is using or disclosing personal information in a manner contrary to this Privacy Statement, we will take reasonable steps to prevent or stop the use or disclosure. WABCO and ProVia holds it Agents accountable for maintaining the trust our customers place in the company through the use of documents such as Non-Disclosure Agreements.

5. Links to Other Web sites

5.1 This Privacy Statement applies only to data collected by WABCO and ProVia through the ProVia website.

5.2 ProVia website contains links to other sites that are not owned or administered by WABCO and ProVia teams. Please be aware that we not control and, consequently, WABCO and ProVia are not responsible for the privacy practices of such other third party sites. We encourage you to read the privacy statements of every Web site you visit since their privacy practices may differ from those of ProVia.

6. Security

6.1 We maintain reasonable safeguards to protect against unauthorized disclosure, misuse, alteration, or destruction of the personal information you provide to us through the ProVia websites. We protect data in many ways. Physical security is designed to prevent unauthorized access to database equipment and hard copies containing our confidential information, including your personal information. Electronic security measures continuously monitor access to our servers and provide protection from hacking or other unauthorized access from remote locations. This protection includes the use of firewalls, restricted access and encryption technology. WABCO and ProVia limits access to personal information to those persons in the WABCO or ProVia organizations, or as Agents of WABCO and ProVia, that have a specific business purpose for maintaining and processing such personal information. Individuals who have been granted access to personal information are aware of their responsibilities to protect the security, confidentiality and integrity of that personal information and have been provided training and instruction on how to do so.

6.2 Please note, however, that perfect security does not exist on the Internet. Therefore, while we endeavour to protect your personal information, when data is transferred over the Internet it may potentially be accessed and used by unauthorised parties.

7. Updates to this Privacy Notice

From time to time we may update this Privacy Statement. When we do so, we will publish the changes on the ProVia site. If you do not agree to these changes, please do not continue to use the ProVia site. If material changes are made to this Privacy Statement, we will notify you by placing a prominent notice on the ProVia site.

8. Access rights and disputes

8.1 You have the option to request that we do not use, correct or remove personal information previously provided to us. For these purposes you should forward such inquiries to the contact us form. The inquiries should include your name, address, and other relevant contact information (phone number, email address). WABCO and ProVia will use all reasonable efforts to honor such requests as quickly as possible.

8.2 You can also forward your inquiries or any other questions or concerns by post to the ProVia office address given below. We will investigate and attempt to resolve any questions, complaints or disputes regarding use and disclosure of personal information in accordance with the principles contained in this Privacy Statement.


WABCO Vertriebs GmbH & Co. KG
Am Lindener Hafen 21
30453 Hannover, Germany
Attention: Legal Department